400+ Verified
Happy Customers
We truly value our customers and take great pride in providing the best possible service to everyone we work with. Here’s what some of our most recent happy customers had to say about working with Texas Tree Surgeons.
Great service Megan our arborist is great. Highly reccomend.
I trust this company AND their employees with caring for my trees. Kelly, the arborist, has always been honest in his assessment of any issues and the crews are large, quick and leave my yard clean.
Courteous and careful, they completed the work in record time. The foreman was conscientious and thoughtful. We are customers for life!
Great job. Steve knows his trees, and the crew implements his plan. End result: healthy, good-looking trees.
Always topnotch service. Repeat customer.
Response from the owner: Thank you!
We appreciate the expertise and professional job that Texas Tree Surgeons brought to our job to remove two large trees both damaged by disease and recent weather. From the initial recommendation to the completion of the stump grinding, we were happy with the process. Highly recommend.
Response from the owner: Thanks so much for sharing your experience! We are glad that from start to finish you were satisfied with the process. This is exactly the service we strive to provide. We are sorry to hear that two of your trees needed to be removed due to disease and recent weather. We ❤️🌳 and happy customers!
From initial call to finished job: very professional and excellent service. Owner/operator really knows his stuff. The team who did the work were fantastic. Very pleased with my "new" tree. It used to be solid "suckers"...NO light got thru at all.
Response from the owner: Thanks for taking the time to share your feedback! We are so happy that you were satisfied with our service. We ❤️🌳 and happy customers!
If you are looking for a company that cares about the health of your trees then call Texas Tree Surgeons. I had a large oak tree that was dying but thanks to the diagnosis and care from Texas Tree Surgeons my sick tree has completely come back. I would highly recommend.
Response from the owner: Thanks so much for sharing your experience! Our ISA certified arborists enjoy taking the time in sharing their deep knowledge in tree care. Texas has had a lot of extreme weather these past few seasons which has created a lot of stress on trees. We are so glad to hear that your oak tree has gotten healthier and that you received a honest assessment from our arborist. We look forward to assisting you with your tree in the future and we will continue to monitor its health. We ❤️🌳 and happy customers!
Hannah and Texas Tree Surgeons have taken care of my trees and large bushes for years. They ALWAYS do a FABULOUS job for a GREAT price and everything is cleaned up. Hannah has the education to “know” how to take care of your trees & in extreme conditions they send an informational email on what I need to do….maybe 1-3 times a yr depending on the year. Thank you Hannah and Texas Tree Surgeons. :)
Response from the owner: Thank you for the kind words! Hannah is a great ISA Board Certified Master Arborist who has a wealth of knowledge and is passionate about trees! We believe education will always help our customers make informed choices that will improve the health of your trees. Thank you for taking the time to leaving us a review. We ❤️🌳 and happy customers!
I was pleasantly surprised how quickly Lindsey the arborist came out to quote the work after submitting an online request the day before. She was also very communicative and answered my questions thoroughly. The team who trimmed my trees did a great, thorough job and I didn't even have to be home for the work to get done.
Response from the owner: Lindsey is a great knowledgable arborist who is passionate about trees! We are thrilled that you had a great experience with her and that our highly skilled and experienced crew did a great job at pruning your tree and leaving your yard clean. We look forward to seeing you and your trees next year. Thank you for taking the time to leave us a review. We ❤️🌳 and happy customers!
Great work, fair pricing, good communication, easy payment. Highly recommend!
Response from the owner: Offering professional services at a reasonable price with great customer service is what we strive for! We ❤️🌳 and happy customers!
Pick them! We have been using them for all our tree work for years, recommending them to everyone we know, and we think they’re fantastic. Amy Langbein is very knowledgeable and friendly. The pricing is reasonable and they schedule quickly. They even squeezed us in same day after a storm last year where one of our branches was dangling over our neighbors house. The work crews show up on time, are very careful not to damage anything, and do a very thorough cleanup before they go. And the cherry on top is supporting a woman owned business!
Response from the owner: Thank you for the kind words, and for being a loyal customer. It is our goal to be able to help as quickly and efficiently as possible. Thank you for taking the time to leave us a review. We ❤️🌳 and happy customers!
Emily is an excellent arborist. She knows her stuff. Emily saved me from making uneducated decisions that could have killed my trees. Me and my beautiful trees’ heart felt thanks go out to her!
Response from the owner: We are thrilled that you had a great experience with Emily. Our ISA certified arborists enjoy taking the time in sharing their deep knowledge in tree care and helping you make the right decisions for your trees. Thank you for taking the time to leave us a review. We ❤️🌳 and happy customers!
Losing our trees in a storm was very painful. Dealing with insurance, bad neighbors, and other damage was a nightmare. Thankfully, Texas Tree Surgeons was a breeze to work with during the process. They responded quickly our online inquiry, provided a quote, and were helpful with providing estimates for our insurance company. Once we approved the work, they promptly came out to make sure the half still standing didn’t fall over and cause more damage. Their guys were meticulous in cutting down the huge pecan tree and making sure none of the branches fell on our property. They left our backyard so clean it was like the tree hadn’t been there. Our arborist was great too. Very knowledgeable, prompt via email communication, and sent us some info on how to identify potential new trees. I’d definitely recommend them to everyone. A breeze to work with!
Response from the owner: We appreciate your support, patronage, and review, you are a valued part of the Texas Tree Surgeon Family, We Love Trees!
Super helpful and easy communication Russell is always amazing to work with me and my concerns!
Response from the owner: Russell is a great knowledgable arborist who is passionate about trees! Thank you for taking the time to leave us a review. We ❤️🌳 and happy customers!
They sent a team of young men who were careless in performing the service. First, they did not use any safety harnesses, goggles, or ladders to do their job. The person doing the trimming had one eye almost shut with swelling. He said a bee had stung him that day. Despite being asked several times, he was still not wearing any safety glasses the entire time.I had to supervise the job to ensure everything was done correctly.I have used their service in the past, but now I doubt I will call them again.
Response from the owner: We take these complaints very seriously and we are sorry to see you were not satisfied with your experience. We will reach out to our foremen and do an internal review on procedures with our team because this is not a reflection of safety procedures that we uphold at Texas Tree Surgeons. We strictly adhere to TCIA, ANSI and ISA guidelines when providing our tree care services and we are deeply concerned that this was not your experience. Thank you for bringing this to our attention please call us at 469-387- 6000 so that we can address your concerns directly.
The crew was very immature. They were literally playing around in my yard, playing with my faux plant and climbing a tree for fun. I understand it was a Friday afternoon, but I would expect a little bit of professionalism.They had to trim up one tree and I requested they bring it up to the fence line to maintain our privacy from the neighboring house. I’ve attached pictures. $200 later….
Response from the owner: We take these complaints very seriously and we are sorry to see you were not satisfied with your experience with our crew. We will reach out to our foremen and do an internal review on procedures with our team because this is not a reflection of professionalism that we uphold at Texas Tree Surgeons. Thank you for bringing this to our attention please call us at 469-387- 6000 so that we can address your concerns directly.
Great work. The workers were very kind, patient, and respectful of any specifics I wanted done. I appreciated that very much. They did an awesome job. My trees look happier now. I will be using Texas Tree Surgeons again. Highly recommended.
Response from the owner: Thanks so much for sharing your experience! We are thrilled that you had a great experience with our entire team and that our crew was able to get your tree looking happier and healthier. We look forward to assisting you again in the future. We ❤️🌳 and happy customers!
I have used Texas Tree Surgeons multiple times, and they always do a great job at a competitive price. Their crew is always courteous and efficient, and they clean up when they finish.
Response from the owner: Offering outstanding professional services at a reasonable price is what we strive for. We appreciate your continued support, patronage, and review. We ❤️🌳 and happy customers!
The crew showed up on time on the dot! They were courteous and hard working. We were sad to lose our tree but they were kind and careful. Would definitely recommend.
Response from the owner: Thanks for taking the time to share your feedback! We are so glad you were happy with your service and that our team arrived exactly on time. It's always sad when a tree needs to be removed. We look forward to assisting you again in the future with other tree care services. We ❤️🌳 and happy customers!
Very good team Lindsay was very good at explaining trees life and survival rateGreat company to work with
Response from the owner: Lindsey is a great knowledgable arborist who is passionate about trees! Thank you for taking the time to leave us a review. We ❤️🌳 and happy customers!
Just the best. quick and efficient. the only company we use for all our tree needs.
Response from the owner: Thanks for taking the time to share your feedback! We ❤️🌳 and happy customers!
Professional and helpful. From estimate to completed job it is a pleasure to work with Texas Tree Surgeons. Thank you for taking care of our trees for the past three years.
Response from the owner: Thank you for the kind words, and for being a loyal customer. We ❤️🌳 and happy customers!
Fast, efficient, great communication and easy through the whole process. Will recommend to others!
Response from the owner: We are thrilled that you had a great experience! This is exactly the service we strive to provide. Thank you for referring us to others. We ❤️🌳 and happy customers!
I have been using Texas Tree Surgeons for several years. Their biannual treatment to strengthen and keep my trees healthy has kept my trees strong, resistant to pests and able to withstand severe weather (hot summers and strong storms). Recently there was a weather event that l took out several trees on my street, my trees only lost a few small limbs.They are ready to answer all of my questions and are an excellent company to work with. I highly recommend them.
Response from the owner: Thank you for the kind words, and for being a loyal customer. Having certified arborists doing annual assessments to ensure your trees are healthy, helps keep them that way. We believe sharing our deep knowledge with our customers is best practice so you can make informed decision before any service is done. We are so glad to hear that the May storm barely affected your trees because so many in our community failed. Thank you for taking the time to leave us a review. We ❤️🌳 and happy customers!
Steve Barrett and crew did an excellent job!
Response from the owner: Thank you! Steve is a great knowledgable arborist who is passionate about trees! Thank you for taking the time to leave us a review. We ❤️🌳 and happy customers!
We had a great experience from the initial communication through the completion of the work. They are very knowledgeable. Provided a fair quote and showed up for the job as promised. They left our yard in better shape than when they started. I would definitely use them again.
Response from the owner: Thank you for taking the time to share your feedback. We are so happy that you were completely satisfied with our service from start to finish. We look forward to assisting you again in the future. We ❤️🌳 and happy customers!
Will came the day after I called to inspect our trees and issued a quote the same day. The crew came a few days later to trim our trees, they were very efficient, professional and fast.
Response from the owner: We are so glad you were satisfied with our quick service. Will is a great knowledgable arborist who is passionate about trees and our crews are professional and fast. Thank you for taking the time to leave us a review. We ❤️🌳 and happy customers!
Texas Tree Surgeons always does an amazing job. I never feel like they are trying to sell us any unnecessary services, and though they charge on the higher side for things like trimming and removal, I am always extremely impressed with the quality of the work that they do and consider it money well spent.
Response from the owner: We will never offer services that your tree does not need. Our goal is to always leave a tree looking naturally beautiful and structurally strong. We ❤️🌳 and happy customers!
Texas Tree Surgeons trimmed my tree in my front yard, it had gotten too big for us to do ourselves, and now I wonder why I hadn't used them in the past! The arborist that provided the estimate did a great job explaining what needed to be done and answered all my questions. The crew that came out did a fast, efficient job of trimming the tree and it was fun watching them work! We will definitely use them in the future!
Response from the owner: Thanks for your review, support, and patronage. We Love Trees and We Love our Customers at Texas Tree Surgeons!
Beautiful work, very quick and professional
Response from the owner: Thanks for choosing us to care for your tree! We ❤️🌳 and happy customers!
In the aftermath of the storm that devastated our neighborhood, they got here as soon as possible. I appreciate the advice to save our three large trees. When the workers came, they were skilled, safe and professional. We have to see how it goes but unlike other neighbors, we still have our trees. They don’t jump immediately to cut it all down.
Response from the owner: Thanks so much for sharing your experience. We are so glad your were happy with the advice our arborist was able to give with tree care after the storm. Our hope is to always do whats best for the tree and not immediately jump to removal. We look forward to seeing your trees bounce back. We ❤️🌳 and happy customers!
Always Professional and trustworthy.
Response from the owner: Thanks for choosing us to care for your tree! We ❤️🌳 and happy customers!
Prompt and efficient service! Very knowledgeable - great job, thank you!
Response from the owner: Thanks so much for sharing your experience! This is exactly the service we strive to provide. We ❤️🌳 and happy customers!
We've used Texas Tree Surgeons for many years. They have consistently given us superior service at a reasonable price. We'll continue to use them going forward.
Response from the owner: Offering outstanding professional services at a reasonable price is what we strive for. We appreciate your continued support, patronage, and review. We ❤️🌳 and happy customers!
Fantastic service and very helpful .
Response from the owner: Thanks for choosing us to care for your tree! We ❤️🌳 and happy customers!
Texas Tree Surgeons did a great job taking down two trees and pruning all the others.
Response from the owner: Thanks for choosing us to care for your tree! We ❤️🌳 and happy customers!
I have been using Texas Tree Surgeons for over 10 years. They are experts in the field and have advised me on the best care for my trees. If trimming is recommended they will tell me - and will do the work when it’s right for the tree even if that means waiting for a couple of months. I trust them implicitly!
Response from the owner: Thank you for the kind words, and for being a loyal customer. Having certified arborists doing annual assessments on healthy or distressed trees ensures they get the right care. Thank you for trusting us with your trees and taking the time to leave us a review. We ❤️🌳 and happy customers!
I have used Texas Tree Surgeons on a few occasions and will not use anyone else going forward. The crew always uses great care to ensure there is no damage to the surrounding property and will go out of their way to leave the grounds in good shape. Their stump grinding finished below surface elevation so that you can repurpose the area.The master arborist, Meaggan is very knowledgeable and is eager to apply and share her knowledge. I have come to both trust and rely on her advise and feedback. The company has several arborist and master arborists on hand to choose from. I would highly recommend Texas Tree Surgeons.
Response from the owner: Thank you for the kind words, and for being a loyal customer. Meaggan is a great ISA Board Certified Master Arborist who has a wealth of knowledge and is passionate about trees! We take pride that we strictly adhere to ANSI and ISA guidelines when providing our tree care services, whether its trimming or removal. Our goal is to always to leave your property looking better than how we arrived. Thank you for taking the time to leave us a review and for recommending us. We ❤️🌳 and happy customers!
Texas Tree Surgeons were very knowledgeable and gave us good information and several options when it came to taking care of our tree. A large limb had fallen during a storm and left a jagged wound on the main trunk. They smoothed the surface so the tree could heal properly, as well as removed another limb we were concerned about. They removed the branch quickly and efficiently as well as carried it away themselves. It was a very hands off procedure, I didn't need to be home for the process after meeting with them personally for the estimate. They did only let me know the night before that they would be completing the job, but since I didn't need to be present and they emailed me the invoice to pay the next day, it was no trouble. Very convenient and efficient work. Thank you!
Response from the owner: Thanks so much for sharing your experience. We are so glad your were happy with the advice our arborist was able to give with tree care after the May storm. Our hope is to always do whats best for the tree while keeping your property safe. We look forward to seeing your tree bounce back. We ❤️🌳 and happy customers!
Texas tree Surgeons provide an excellent service. The job is completed promptly and the crew was very courteous.
Response from the owner: Thanks so much for sharing your experience! This is exactly the service we strive to provide. We ❤️🌳 and happy customers!
I've used this service for years. They have kept a beautiful tree which was supposed to be dead years ago looking great. They carefully got a huge limb off my roof (storm damage), cleaned up the tree, then cleaned up the debris. My old tree is beautiful again. Thank you!
Response from the owner: Helping trees thrive and looking naturally beautiful is our goal. We appreciate your continued support, patronage, and review. We ❤️🌳 and happy customers!
Awesome company, very much exceeded my expectations especially after the big winds this year. They were out very promptly and did a great job.
Response from the owner: Thanks so much for sharing your experience! This is exactly the service we strive to provide. We ❤️🌳 and happy customers!
We have used these folks at two different homes in Oak Cliff over the past six years. They are usually wonderful. They flubbed it this time.TTS was asked to take care of damage to our legacy oak trees after the recent wave of storms. They did some work, but they did not care to take care of the limbs laying on our neighbor's roof, from our oak tree. Our neighbor was the one to notify us that the work was not done, as we were on an extended vacation. When I pointed this out and asked them to fix it, they said it was just normal tree-trimming, and that they would "be willing to waive the minimum charge and only request that the labor costs for the additional trimming be covered at a rate of $75+tax." Thanks? The limbs were not laying on the house before the storm. They were laying on the house the day the arborist assessed the damage. They knew this because they have trimmed those oak trees for at least six years. This was a miss by TTS. Don't try to pass it off on the customer.Like I said, they do good work, but this was not good customer service. Maybe they don't like the oaks in Oak Cliff. I want to support this business so much, but...
Response from the owner: We take these reviews and complaints very seriously, especially from a long time loyal customer. We are sorry that you are unhappy with the service you received after the storm. Our team has worked tirelessly with extra long hours helping as many people as quickly as possible that received emergency damage. From reviewing your account it looks like there was no emergency damage to your neighbors roof and we removed what was pertinent. While a great majority of our customers typically have a fantastic customer experience, we are sorry that you did not this time. We ❤️🌳 and helping our community.
Texas Tree Surgeons cleared the massive pile of storm damage from my yard. Their work was organized, their clean-up was thorough and the remains were hauled away. I'll miss the big tree, but am grateful for their excellent work. Thank you, Texas Tree Surgeons!!
Response from the owner: Thanks for taking the time to share your feedback! We are so happy that you were satisfied with our efficient and tidy tree care services after the big storm. We ❤️🌳 and happy customers!
Megan was very knowledgeable about our trees age and gave me info about the other large trees in our yard. The crew was very easy to work with and did a great job taking down our 30ft dead oak. All the safety equipment they used put my mind at ease. When a limb broke where it wasn't supposed to, there were no injuries because they were prepared. Very thankful for a job done safely and well!
Response from the owner: We are thrilled that you had a great experience with Meaggan and our entire team. We take pride that we strictly adhere to TCIA, ANSI and ISA guidelines when providing our tree care services to ensure your property and our team remains safe. Thanks so much for sharing your experience. We ❤️🌳 and happy customers!
Knowledgeable, responsive, prompt, and nice people to do business with. Excellent certified arborists and crew who care.They take great pride in professionalism. Wouldn't use anyone else for my tree care needs.
Response from the owner: We are thrilled that you had a great experience with our entire team. Our ISA certified arborists enjoy taking the time in sharing their deep knowledge in tree care and advising whats best for you and your trees. Thank you for taking the time to leave us a review. We ❤️🌳 and happy customers!
Arborist was excellent and knowledgeable. Work crew was professional, sizable, and quick. Would highly recommend.
Response from the owner: Thanks so much for sharing your experience! This is exactly the service we strive to provide. We ❤️🌳 and happy customers!
Have been using Texas Tree Surgeons for several years. They have experienced Arborist and tree trimmers. They will tell you what you do or don’t need to do and explain why.
Response from the owner: Our ISA certified arborists enjoy taking the time in sharing their deep knowledge in tree care and advising whats best for you and your trees. We appreciate your continued support, patronage, and review. We ❤️🌳 and happy customers!
These guys are great! An arborist came out to assess my trees and gave me a quote (which they stuck to). When they come to do the work, they let you know they arrived and get right to work. They mulch everything and blow additional leaves together and put them in their trash can to take with them. I recommend them highly!
Response from the owner: We are thrilled that you had a great experience! This is exactly the customer service we strive to provide. We ❤️🌳 and happy customers!
I have used this company in the past several times and they are always very professional and do a great job. Lindsay comes and gives the quote and then they schedule after you approve the quote. They also clean up after themselves.
Response from the owner: Offering professional services at a reasonable price is what we strive for! We ❤️🌳 and happy customers!
Great Job! From proposal to the actual work.
Response from the owner: Thanks for taking the time to share your feedback! We ❤️🌳 and happy customers!
We have used them multiple times now, I would highly recommend. The arborist to help make sure our trees are healthy, and the teams have been Efficient and thorough With completing the trimming as suggested by the arborist.
Response from the owner: Thank you for the kind words, and for being a loyal customer.We appreciate you taking the time to leave us a review. We ❤️🌳 and happy customers!
We called to schedule an estimate for our live oak and they fit us in quickly. Lindsey, our specialist, was amazing. She was very knowledgeable and took the time to explain everything to us. She also took a moment to address some other issues in our yard. Thanks so much! We’ll definitely call them anytime we need work done on our trees.
Response from the owner: Lindsey is a great knowledgable arborist who is passionate about trees! Thank you for taking the time to leave us a review, we look forward to seeing you and your trees again in the future. We ❤️🌳 and happy customers!
Texas Tree Surgeons are the best. After trying a few other companies I now continue to use Texas Tree Surgeons over and over because they know what they are doing - they sincerely love trees and take the time to do what is right rather then make a sale and they listen to you/work with you based on your personal needs - they are so professional - I recommend them to everyone I know!
Response from the owner: Thanks so much for sharing your experience, we may be biased but we totally agree. You can see the difference when you have an ISA certified arborist assess and provide treatment plans and tree care. It's true, we ❤️🌳 and happy customers!
I had several large branches on my roof from the storm. They did a great job of removing them without damaging the roof. Very professional company.
Response from the owner: Thanks for choosing us to care for your tree! We ❤️🌳 and happy customers!
Great service! We had a huge cedar elm with a major limb that was cracking. Our Texas Tree Surgeons arborist recommending removal of this portion of the tree, as it was leaning over our roof. The crew was very careful in cutting this limb in sections and removing the portion above the crack. They ground the smaller limbs with a chipper truck and carried off the larger portions. They were punctual, polite and very professional. The fee for the service was reasonable. We highly recommend using this company.
Response from the owner: Thanks so much for sharing your experience! We take pride that we strictly adhere to ANSI and ISA guidelines when providing our tree care services, whether its trimming or removal. We know how stressful it can be when a tree begins to fail. Thank you for taking the time to leave us a review. We ❤️🌳 and happy customers!
Great experience. Came out for inspection. Helped walk through each tree and recommendations. All of our trees were in great shape so only paid the...
So professional. Came when they said and did the job as per the estimate. Very happy with the work.
Response from the owner: Thanks for choosing us to care for your tree! We are so happy that you were satisfied with our service. We ❤️🌳 and happy customers!
1st time using the service so can’t really say if it worked, but I will say they know their stuff and we look forward to great results!
Response from the owner: Thanks for choosing us to care for your tree! We are so happy that you were satisfied with our service. We ❤️🌳 and happy customers!
Texas Tree Surgeons is a remarkable, customer focused company - friendly, helpful, knowledgeable. I can't say enough good things about their arborist. Their crews are hardworking, careful with your property and always leave things neat. I use TTS for everything - tree treatments, pruning and removal. They are always available to talk with, prompt in their response and their prices are very competitive.
Response from the owner: Thanks so much for sharing your experience! This is exactly the service we work to provide. We love trees and happy customers!
We have been working with Texas Tree Surgeons and Meaggan (Arborist) for a few years now. We trust Meaggan's advice as she has cared for our "senior" trees. It's easy to see she truly cares about the trees as well as the safety of our home, and balances both. Their pruning teams are professional, responsive, and their work quality is great!
Response from the owner: Sally, thanks so much for letting us care for your trees! Being able to see and follow a tree over time gives us the opportunity to care for them best. Meaggan is a great ISA certified arborist and is passionate about trees, and seeing them thrive. Thank you for taking the time to leave us a great review. We take pride in providing professional and fair priced work. We ❤️🌳 and happy customers!
The service was quicker than expected after a terrible storm. Tree limbs removed were stacked on the boulevard in lengths longer than six feet (city requirement that the stack be 4' high x 4' wide x 6' long). Hopefully the city will wave that requirement.
Response from the owner: We are thrilled that you had a great experience with us after the storm. We ❤️🌳 and happy customers!
Removed a tree after a storm. Knew they would leave the debris but expected to be stacked neatly at curb. It wasn't. I had to cut back limbs myself that they left sticking out in the street and they left a good part of the tree on my neighbor's lawn. Hope Plano picks it up even though it isn't stacked in the manner Plano requires and I requested them to stack it-- at the curb where there was room-- other tree services did. Originally charged for trimming work they didn't do, but they removed that charge after inspecting the crepe myrtles and realizing the work wasn't done. Was informed I would have to pay for haul off if Plano doesn't like the way they left it, so be aware that might be an added cost. Found numerous branches left in my flower beds and some on the roof. Not up to the standard they have demonstrated in the past. I am grateful they prioritized my house, since my roof was leaking, just disappointed that the quality of their services provided seems to have declined.
Response from the owner: We are sorry to see you did not have a top-notch experience, please contact our office so that we could address your concerns directly, thanks!
I am a long-time customer of Texas Tree Surgeons! They are always timely, professional and courteous! Even with all the tree damage from the recent storm, they were out within the week to give me an estimate and then get the huge Pecan trees pruned and the limbs hauled to the front for City pick up. I certainly didn't expect such a quick response! I am so grateful. Also, it looks like they may be able to save the 2 large pecan trees!
Response from the owner: Thank you for the kind words, and for being a long-time customer. Will is a great ISA certified arborist who is passionate about trees and their care! We will be sure to pass your comments on to Will and the whole Texas Tree Surgeons crew! We ❤️🌳 and happy customers!
Storm damage landed a huge limb from pecan tree on my fence. Tree companies of course extremely busy but Texas Tree Surgeon at least replied and put me in the queue. Kept me updated. No price gouging! Reasonable cost. Pleasure to do business with. Thanks.
Response from the owner: Thanks so much for sharing your experience! We are so glad to hear that we were able to help you after the storm and that pricing was fair and reasonable. We look forward to assisting you again in the future. We ❤️🌳 and happy customers!
The entire crew is very professional, responsive and gets the work done in a timely manner.
Response from the owner: Thanks for taking the time to share your feedback! We ❤️🌳 and happy customers!
Great service and quick response time.I would use them again
Response from the owner: Thanks for taking the time to share your feedback! We ❤️🌳 and happy customers!
Took over this house after my mother in law passed away. She always used them and i have found they are reliable and trust worthy. they do not sell you but tell you what needs to be done. not pushy and i love kelly who always comes out and looks at my trees and makes suggestions
Response from the owner: Kelly is a great knowledgable arborist who is passionate about trees! Our ISA certified arborists enjoy taking the time in sharing their deep knowledge in tree care and helping customers decide what is best for their trees. Thank you for taking the time to leave us a review. We ❤️🌳 and happy customers!
Texas Tree Surgeons did an excellent job of removing the broken limbs from my tree and at a reasonable rate. I highly recommend you call them for any tree services you need
Response from the owner: Thanks for choosing us to care for your tree! We are so happy that you were satisfied with our service. We ❤️🌳 and happy customers!
I called to schedule non emergency tree care, and the recorded voicemail said I should email. I emailed and got a bounce back email saying they’re only booking for emergencies and to check back in a month. I emailed in turn for a recommendation for an alternative company, and the administrator said everyone is booked so I should just call around. I think this is needlessly complicated. I would say a better way would be to just offer to book in advance, even if over a month, would be better, or to at least a better answer than “call around”. Otherwise it seems you are too busy to manage potential clients, or you are trying to leverage the storm as a marketing opportunity. “We are in high demand so get in line” is not the impression I’d want to give out, and ultimately how you treat people can creating a lasting impression for current and future business. If I was an owner I would be more diligent in handling leads and potential customers. My two cents. Thank you.
Response from the owner: We take these complaints very seriously and we are sorry to see you were not satisfied with your experience. The storm that happened was unlike anything we have seen over the last 20 years we have been operating. It hit a huge swath of our community and many people were affected, unlike a tornado that only affects a pinpointed region. Our team has worked tirelessly with extra long hours helping as many people as quickly as possible. We hope you were able to find a tree service company that was able to help you faster than we were able to accommodate you. While a great majority of our customers typically have a fantastic experience, we are sorry that you did not, we wish you the best.
Responsive, prompt, courteous, reasonable prices.
Response from the owner: Thanks for taking the time to share your feedback. We are so happy that you were completely satisfied with our service. We ❤️🌳 and happy customers!
Over the years we've had trees trimmed by different services but this one is the best. They are very responsive (come quickly), and have good judgement about what needs to be done to keep trees healthy and beautiful and safe. Reasonable price too.
Response from the owner: Offering professional services at a reasonable price is what we strive for! Our goal is to always leave a tree looking naturally beautiful and structurally strong. We ❤️🌳 and happy customers!
I only have Texas Tree Surgeons cut my mature red oaks. After the big 2024 storm I had them come to access and trim the damage. They are reasonably priced and very knowledgeable about trimming different types of trees. (They don't trim red oaks like they trim pecans.) They KNOW their trees!
Response from the owner: Thanks so much for sharing your experience. We are so glad your were happy with how knowledgable our arborists are with recommending the different types of tree work different species need. We are glad we were able to get your red oak trees accessed and trimmed after the storm. We ❤️🌳 and happy customers!
I’ve used this service for quite a few years and have always been very pleased with their service.
Response from the owner: Thank you for being a loyal customer, and for taking the time to share your feedback. We are so happy that you were completely satisfied with our service. We ❤️🌳 and happy customers!
I have used Texas Tree Surgeons for years and when the storm came and a tree fell on my house, I called and within hours, there was a crew here and they didn’t stop until everything was cleaned up. Highly recommend this company.
Response from the owner: Thanks so much for sharing your experience. We are so happy that we are able to assist you quickly after the storm and that you were satisfied with how we left your property free of debris. We ❤️🌳 and happy customers!
I’ve used Texas Tree Surgeons a few times for maintenance on our trees and have always had a great experience, from their expert arborists to their crew that comes out. And most recently we had a tree fall in our driveway from the storms and needed to be cut down and removed. They were one of the few companies that didn’t try to rip us off by jacking up their prices. Trustworthy, dependable, great service!
Response from the owner: Thank you for taking the time to leave us a review. Offering professional services at a reasonable price is what we strive for, no matter the situation. We are so happy that we have kept your trust and that we were able to assist you promptly after the storm knocked a tree into your driveway. We ❤️🌳 and happy customers!
I sent a request out on Yelp. During a recent storm, branches came down in my yard. I have a couple of trees with broken branches that need to be removed....
They were very responsive and knowledgeable. Although I chose a different company, I would be comfortable using them.
Hannah provided us an estimate last week and the crew was out this week to take care of trimming our tree. She was very nice, friendly and professional. The crew was OUTSTANDING. Very polite and friendly. Trees were trimmed perfectly and the trimmings were removed and cleaned up. Our massive Cedar Elm was on the roof of our house. They trimmed it away from the roof so damage would not occur. Great job. Thank you!
Response from the owner: Christy, Thank you for your kind words! We will make sure that Emily and the crew gets your feedback. Hopefully, your cedar elm keeps its distance for a while, but let us know if we can help with any other tree needs you may have. Thank you for choosing Texas Tree Surgeons!
Used them several times. They are very responsive. They did a great job and cleaned up everything!
Response from the owner: We Love Trees, and we appreciate your support, patronage, and review! Thanks from the whole Texas Tree Surgeons crew!
Excellent work by Texas Tree Surgeons! Many thanks to Meaggan and the Texas Tree Surgeons team; they were able to schedule service within 1 day after the storm; a very large amount of branches and storm debris, and 2 large trees that were too damaged to save.
Response from the owner: Thanks so much for sharing your experience. We are so happy that we are able to assist you quickly after the storm and that you were satisfied with how we left your property free of debris. We will be sure to pass your comments on to Meaggan and the whole Texas Tree Surgeons crew! We ❤️🌳 and happy customers!
We have worked with Tree Surgeons for a number of years now. Emily is very knowledge and has given us good advice on how to care for our beautiful old trees.
Response from the owner: Thank you! Emily is a great arborist and is passionate about trees! We appreciate your continued support, patronage, and review. We ❤️🌳 and happy customers!
I am more than happy to submit a definite 5 star rating for Texas Tree Surgeons! The early Sunday morning storms this past weekend caused a serious crack in a tree that was overhanging my house. Within 20 minutes of posting the photos of the tree damage and stating how near it was to my house, Steve Barrett reached out to me expressing urgency in resolving the issue. I was so relieved and very impressed with the concern expressed by Steve when he saw the photos. He was at my home within 30 minutes of my urgent post and had a crew out (on a holiday weekend/ Sunday) within an hour. WOW, with no doubt Tree Surgeons saved my home and me from serious damage! THANK YOU SO MUCH! I've already recommended you to a friend of mine this morning.
Response from the owner: Thank you for the kind words and recommending us to your friends! Steve is a great arborist and is passionate about trees and helping everyone in our community, especially during an emergency. We are so relieved to hear that we were able to help you avoid further damage from the storm. We will be sure to pass your comments on to Steve and the whole Texas Tree Surgeons crew! We ❤️🌳 and happy customers!
Texas Tree Surgeons did a great job removing a tree for me. They were very responsive and professional. I will use them again in the future.
Response from the owner: Thanks for choosing us to care for your tree! We ❤️🌳 and happy customers!
Texas Tree Surgeons are tree enthusiasts. They love trees and give excellent care.
Response from the owner: Thanks for taking the time to share your feedback! We are unabashedly tree enthusiasts. We ❤️🌳 and happy customers!
Texas Tree Surgeons made the entire experience seamless! An arborist came out on a Tuesday to check on the health of my tree, gave his recommendations that same day, and had the services booked for the very next day. The tree removal was done very professionally and quickly. I highly recommend Texas Tree Surgeons.
Response from the owner: We are thrilled that you had a great experience! This is exactly the service we strive to provide. We ❤️🌳 and happy customers!
Meaggan promptly came to assess my trees and gave me her opinions and options with no pressure. I decided to have a large live oak taken down. The men were professional. skilled and efficient.
Response from the owner: Meaggan is a great knowledgable arborist who is passionate about trees! Thank you for taking the time to leave us a review. We ❤️🌳 and happy customers!
Very friendly and knowledgeable service. Will definitely use again.
Response from the owner: Thanks for choosing us to care for your tree! This is exactly the service we strive to provide. We ❤️🌳 and happy customers!
Knowledgeable and personable arborist provided excellent information.
Response from the owner: This is exactly the service we strive to provide. Thanks for choosing us to care for your tree! We ❤️🌳 and happy customers!
The crew was very polite, fast, and cleaned up after themselves. The tree looks fabulous, and I feel like I just got a fresh haircut
Response from the owner: Thanks so much for sharing your experience. We are so glad your are happy with how your tree looks, our goal is to always leave a tree looking naturally beautiful and structurally strong. We ❤️🌳 and happy customers!
The crew arrived on-time and as expected and did a great job of cleaning up my trees and removing the debris. I plan to use them again in July for my oak trees.
Response from the owner: Thanks for taking the time to share your feedback! We are so happy that you were satisfied with our efficient and tidy tree care services. We ❤️🌳 and happy customers!
I have used Texas Tree Surgeons twice. I really like working with Hannah, who comes out and discusses my needs and listens to my concerns. She also came out the day of the trim to instruct the trimmers. Scheduling was easy and the workers arrived promptly on time and cleaned everything up at the completion of the job.
Response from the owner: Thank you for the kind words, and for being a loyal customer. Hannah is a great ISA Board Certified Master Arborist who has a wealth of knowledge and is passionate about trees! We take pride that we strictly adhere to ANSI and ISA guidelines when providing our tree care services. It is our goal to always leave trees in beautiful natural looking condition, and your yard in better shape than when we first arrived. We ❤️🌳 and happy customers!
Excellent, efficient crew. Great price.70 foot loblolly next to a streetlight and gas lines was cut down and hauled away in about 3 hours time. Crew of 12 men were here, raked the lawn and street leaving no mess. Stump grinding performed next day.
Response from the owner: Thanks so much for sharing your experience! This is exactly the service we strive to provide. We ❤️🌳 and happy customers!
Very timely and great service. Love the effectiveness of there work and easy to contact.
Texas Tree Surgeons came out this morning at the scheduled time. I knew once I started explaining things, that I'd like done, I had made a good choice. The...
We called for a tree heath check. Andy was prompt to show up on time for the appointment. He checked the tree and indicated he didn't find anything wrong...
They are diligent and know what they are doing. The only thing is they are kind of pricey
Received quote from this company for a tree trimming. They do seem more professional than most but I did not use them due to them being the highest of the...
My experience was so easy with TTS. They came out to quote me on time, plenty of communication, fair pricing. Will is very knowledgeable and answered all of...
Great! It was fast and easy to get a quote, They came on time, did great work and cleaned up afterwards leaving my yard immaculate. Then, they followed up...
Texas Tree Surgeons came out quickly to give me a bid for the work I needed done. I chose them for their knowledgeable advice and ease of booking around my...
Great quality & value! Answered all my questions about the tree trimming service. Received a reasonable quote compared to their competitors. Thank you!
Great meet up with estimator: professional, competent, helpful. Work was exactly as they promised in their written scope. My wife was very happy,...
Called Texas Tree Surgeons after seeing their name recommended on Nextdoor repeatedly in user comments. My two live oaks were losing bark and I was worried...
I am very happy to have found Texas Tree Surgeons. I so appreciate when service providers have expertise and care about their clients. And my trees on my...
They were timely to respond without pressure to make a decision. The work crew was professional and efficient. They cleaned up and hauled away all debris....
We have had a few different problems with our trees over the years. The biggest and longest running was the fact that the historic freezes and the historic...
Meaggan came out to offer a consult on my magnolia trees today. She was quite professional and informative. I appreciate her helpful advice on how to best...
The men who actually do the work provide great service, but a disrespectful back-office person ruined my experience with Texas Tree Surgeons. Long story...
Staff thought trimming wasn't necessary because of the age of the tree, and suggested to apply a tree fertilizer, all at no charge. Trimming is a...
Very kind and knowledgeable feedback, very honest business. I appreciate they didn't want us to spend effort or money in a way that would likely...
Great experience! In the last big storm our big cedar elm was cracked right in the main joint of the two largest branches. Meaggan came out and assessed the...
I went with Texas Tree Surgeons even though I had quotes for cheaper because of the excellent communication and customer service. That really goes a long...
Texas Tree Surgeons completed a stump grinding for a bush. During the process they hit a pipe for our sprinkler system. They were made aware we had a...
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