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  1. Home
  2. Local Arborist
  3. Emergency Tree Work

How to Contact Us

After an extreme weather event the quickest way to get in queue is to fill out the emergency form on our website or to email office@texastreesurgeons due to the high volume of calls. This ensures that all requests are timestamped and we can move through customers as quickly and fairly as possible.

When to Expect an Arborist

We are dispatching arborists to emergency removals in the order we receive requests through email or our website.  Please do not submit multiple requests, we promise once we have received your information online you will be contacted promptly.

Our office is handling all scheduling requests, please let our arborists focus their time on estimates so they can assist as many customers as possible. Our office staff will let you know when to expect an arborist visit.

When to Expect a Crew

Once you have had an arborist visit and you have approved the bid submitted you should expect a crew to arrive as quickly and as safely as possible. Some areas hit hardest by the storms are still inaccessible, and there may be delays in providing service to that zone. We are doing our best to maximize the amount of customers we help per day. We are currently working Monday – Saturday.

How We Work

Our process is completely paperless, and can be completed online. To get a better understanding of our typical work flow please visit this link: https://texastreesurgeons.com/how-we-work/

Cancellation or Change in Work Orders

If for some reason after you have approved the bid and decide to cancel after the crew has arrived to your home you will be billed 10% of the bid.

Haul Off

At Texas Tree Surgeons, our standard Work Proposals include full cleanup and debris haul-off. Unfortunately during storm periods there is so much debris there is limited access to where we can take it. During emergencies we will be not removing any debris. Our priority currently is safely removing trees. If you would like more info about debris haul off during storm emergencies please read our blog.

Emergency Tree Work
Arborist Consults Oak Wilt Management Steve Barret Paul Douglass Andy Ferguson Emily Long Hannah Edinburgh Kelly Test Russell Wilson Will King Kay Chupik Sage Tune McClellan
Emergency Tree Services

Maintenance Tips & More

What's Wrong with My Tree

Leaning Trees Post Heavy Rain

Heavy rain followed by long period of drought can cause significant shifting in our soils. This can be concerning for trees that have shallow roots. Heavy Rain Doesn’t Mean Tree Failure Healthy trees  that are structurally…

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Emergency Tree Services

Emergency Tree Services: A Guide to Safety and Recovery

Hearing a tree crash onto your home is a frightening experience. In the aftermath, it can be difficult to think clearly or know what to do next. While the situation may feel overwhelming, taking a…

Read more Aug 05, 2026
Emergency Tree Services

When are Cranes Necessary for Tree Removal?

It’s really important to get a good look at the tree’s weaknesses before taking it down. Knowing what’s wrong helps keep everyone and everything safe during the removal. Different problems like cracks, holes, sickness, or…

Read more Nov 14, 2025
FAQ

Popular Questions

Correcting soil compaction requires a combination of physical loosening of the soil (aeration), biological improvement (microorganisms), continued protection.

Tree roots require loose, oxygen-rich soil to survive. Through soil aeration, increased microbial activity, and protection, we can help save valuable trees from long term decline due to compaction.

Yes.

We provide a free estimate on tree services like; trimming, removal, or stump grinding. We will not sell something a tree does not need. Sometimes the best advise is to do nothing. Best practice is to care for trees over time and to provide our customers information and options for future care.

An arborist consult covers situation that are a little more nuanced and require higher level diagnostics, or more in-depth reporting. Arborist Consultations start at $100+tax. These consultation fees apply for arborist advice, diagnosis, and evaluations and are credited toward any related tree work.

Mulch is great for covering exposed roots and providing nutrients and insulation for the tree. Do not remove any exposed roots. Doing so will kill your tree.

Yes. In a broad sense, “arborist” can refer to anyone in the tree care field, while an ISA Certified Arborist indicates that an individual has demonstrated both experience in the field of tree care and knowledge of diseases, pests, environmental stressors, plant health care protocols, and other critical areas of arboriculture. To learn more "arborist" vs "certified arborist" and to see our full roster of certified arborists please read our blog.

Generally fall and winter are the best times to trim trees. Depending on the species of tree that may not be true. You can get more detailed info about when to prune here.

We offer wide range of services including Arborist Services, Tree Removal, Tree Trimming, Tree Health Care, Consulting, Tree Planting, and Stump Grinding, to name a few.

A person who cares for trees. We are proud to call ourselves “tree surgeons,” and are dedicated to providing the best tree care by having a team of individuals with different specialties and responsibilities.

Our team includes ISA Certified Arborists who evaluate your tree care needs, TDA Licensed Applicators who perform our Tree Health Care treatments, Climbers and Groundsmen who expertly execute trimming and tree removal, and customer service professionals who ensure that communications among all parties happen seamlessly and efficiently.

After a storm the best way to get on the queue for emergency service is to email us at [email protected] or to fill out the Emergency Request From.

It may be necessary to reschedule non emergency work because of storm clean up. If that is necessary we will reach out to you to reschedule.

For more information read our blog: https://texastreesurgeons.com/emergency-tree-work/

At Texas Tree Surgeons, our team of ISA Certified Arborists offers full-service tree care services throughout the DFW metroplex – for both commercial and residential customers.

We have a full team of Certified Arborists ready to help, many of whom are also Oak Wilt Certified and TRAQ (tree risk assessment) Qualified. Our climbers and crew members are all highly skilled, and strictly adhere to the guidelines set by TCIA and ISA.

We are completely insured and bonded business, so you have nothing to worry about.

We do free estimates for tree trimming and removal. We only charge if a customer requires a consult or a report.

We will not sell something a tree does not need. Sometimes the best advise is to do nothing. Best practice is to care for trees over time and to provide our customers information and options for future care.

If you are in need for an arborists consultation for evaluating a trees health when viewing new property we are happy to help for a fee. These fees cover time and effort of an experienced licensed professional. You can learn more about this service here.

When Every Second Counts

Emergency Tree Work

Photo's documenting emergency tree work due to storms or failure.

Climber with harness, ropes and tools to begin work on a tree.
HIGHLY SKILLED CLIMBERS

Our crews are comprised of individuals with different areas of expertise. Our highly skilled climbers use several types of PPE to keep them safe while in the canopies of the trees.

Arborist inspecting tree removal
INSURED AND BONDED

Our crews work together to come up with the best plan to safely remove trees from a site. All of our employees train under a Certified Arborist to ensure best practices are always followed.

Large red oak with split being removed
CLIMBING LINE & DRT

Safety for our climbers and your property is important to us at Texas Tree Surgeons. Our climbers use climbing line (specially designed rope) and use DRT (Double Rope Technique) to help them move safely within the tree canopy.

WHY USE A CRANE FOR TREE REMOVAL

What determines if a crane should be used over climbers is when; root rots such as Ganoderma or Kretzchmaria make the tree weak and structurally unsound, splitting, hornets living inside the hollow,  or a tree to far gone from Hypoxylon Canker. 

CONTACT A QUALIFIED EMERGENCY TREE SERVICE

A tree resting on a structure creates complex and often unpredictable hazards. Broken limbs, compromised stems, and shifting weight can pose serious risks that may not be immediately visible.

Contact a reputable tree care company with emergency response experience. Ideally, the company should employ ISA Certified Arborists and crews trained in professional arboricultural safety practices.

TIME SENSITIVE EMERGENCY TREE SERVICE

Prompt professional assessment can help stabilize the site and prevent additional property damage. The goal is not to simply remove the tree, but to do so while minimizing risk to people and property.

Depending on the situation, removal may involve climbing, aerial lifts, riggings systems, cranes, or a combination of specialized techniques. Proper planning is essential, as damaged trees often contain hidden forces that can shift unexpectedly during removal.

Foremen and arborist reviewing plans for emergency tree work on a red oak whose limb fell onto a carport.
TEAMWORK

Our arborist and foremen work together to ensure work done on your trees is done correctly and safely. Our entire team; arborists, foremen, and groundsmen strictly follow TCIA and ISA guidelines.

RED OAK LIMB SECURED WITH LINE

A customer's red oak tree's limb failed and fell onto the homeowners steel carport. This large limb blocked the driveway and was hanging into the neighbors yard. Raul and his crew worked together to remove the limb safely and quickly without the aide of a crane. Cranes are sometimes used when trees are deemed too unsafe to climb. Issues with cranes is that they require a lost of space and increase the price of tree work.

ACCESSING DAMAGE

Understanding and evaluating weakness in the tree prior to doing emergency tree work is important to know because it will eliminate further risk to property and workers during the process. Trees with different defects need to be removed differently for safety. Our foremen have the expertise in determining if we can safely remove broken limbs or trees without a crane.

Safety for our climbers and your property is important to us at Texas Tree Surgeons. Our climbers use climbing line (specially designed rope) and use DRT (Double Rope Technique) to help them move safely within the tree canopy.
CLIMBING LINE & DRT

Safety for our climbers and your property is important to us at Texas Tree Surgeons. When damage has already incurred from limb failure it is important to mitigate further damage. Our climbers use climbing line (specially designed rope) and use DRT (Double Rope Technique) to help them move safely and support broken limbs so they can be safely lowered with control.

EXPERIENCED CLIMBERS

At Texas Tree Surgeons we specialize in working with experienced climbers that are able to make very specific controlled cuts to maintain safety and reduce damage. Most of our foremen have been with Texas Tree Surgeons for over a decade.

LOWERING LIMB WITH CONTROL

Our foremen Raul and his crew lowering a massive red oak limb that had fallen on top of a carport. To be able to lower the limb with control Raul secured the limb with rope, removed excess weight, and cut notches at the break point.

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Ready to get started? Have a question? We’d love to hear from you. Request an estimate and get started today.

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Testimonials

We Love Trees and Happy Customers

Honest Reviews from Satisfied Customers

1500+ verified reviews
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Texas Tree Surgeons4.9
Based on 1629 reviews
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Dai Chu
1 day ago
The Texas Tree Surgeons team is exceptional!!! Sage I come out a couple of months ago to assess our tree health And everything that she had recommended work to perfection. I had overwatered a tree during the summer drought and the tree died. The team came out and planted a new massive 65 gallon tree and it has brought life back to our backyard! We look forward to having more trees planted with you all in the future!!!
Jeffrey Rossmann
3 days ago
I have used Andy and the Tree Surgeons for several years. They are efficient, professional and maintain competitive pricing. I am always happy with their service, clean-up and results. I highly recommend them.
Michael Shaw
3 days ago
The team did another great job on our two Shumard Red Oak trees. Emily is a great arborist and answered all my questions.
Response from the owner:Michael, thanks so much for letting us care for your trees! Being able to see and follow a tree over time gives us the opportunity to care for them best. We appreciate your continued support, patronage, and review. We ❤️🌳 and happy customers!
Billy Ketner
3 days ago
The crew came onsite and did a good job on both trees and hauled off all removed limbs.
Alex Bell
3 days ago
Expert tree service and care. They communicate promptly and provide you with options and recommendations.
Jim Drayer
4 days ago
Excellent, professional job of trimming my 2 live oaks and 1 red oak! Steve and the crew were very attentive to the specific limbs to be removed and how much the canopy should be raised. It came out beautifully! And at the end of the day everything was cleaned up like they were never there. Great job!
Nancy Black
4 days ago
Truly quality work w/experienced and knowledgeable employees. These folks are reliable and professional — you can always depend on them for doing a great job.
Drew Davenport
4 days ago
Excellent tree care. Efficient and effective, with fair pricing.
Steve Hughes
5 days ago
They are very responsive and did an exceptional job. I highly recommend.
Rani Freeman
7 days ago
Texas Tree Surgeons did a fabulous job trimming our live oak tree. Kelly, the arborist was very thorough and knowledgeable. the tree trimming team was very efficient and super kind! We were so impressed with the way they treated us and each other. The cost was super fair! I highly recommend this company!
Response from the owner:We are thrilled that you had a great experience with Kelley and our entire crew. Thank you for taking the time to leave us a review. We ❤️🌳 and happy customers!
Lynn
1 week ago
We’ve used them for years. Excellent service, follow up and communication. They always know what’s best for our trees.
Response from the owner:Thank you for trusting us with the care of your trees. Being able to see and follow a tree over time gives us the opportunity to care for them best! We appreciate your continued support, patronage, and review. We ❤️🌳 and happy customers.
Richard
1 week ago
I have a 1-acre lot with 2 dozen large trees, and I have been using Texas Tree Surgeons exclusively for over 10 years. They are always very professional, starting with the quoting process (Russell), through servicing, clean-up, and billing.
Response from the owner:Thank you for the kind words, and for being a loyal customer for over a decade. Trees are an investment and having your tree assessed by our team of ISA Certified Arborists® and trimmed by one of our skilled crews is the best way to ensure that your tree lives a long and healthy life. We look forward to providing care to your trees well into the future and watching them thrive. We ❤️🌳 and happy customers!
Katrinka Clark
1 week ago
Texas Tree Surgeons did a great job doing a light trim on the red oak tree in my front yard. The team arrived on schedule, trimmed all dead limbs ensuring the house roof was clear and that there was adequate clearance at the street side. They removed all trim debris when they left.
Response from the owner:Thanks for choosing us to care for your tree! We are so happy that you were satisfied with our service. We ❤️🌳 and happy customers!
Matthew Scott
1 week ago
Timely and professional. And didn’t try to sell me services. I will be using them in the spring time.
Response from the owner:Thanks so much for sharing your experience. Our goal is to always to give comprehensive information so our customers are able to make informed decisions in their trees care. We ❤️🌳 and happy customers!
Debbie Hays
1 week ago
Every time I have used this company, I have been treated with the utmost professionalism. They have handled my trees with high quality care. My service has always been completed in a timely manner. I would highly recommend Texas Tree Surgeons for any tree issues you might have.
Response from the owner:We Love Trees, and we appreciate your support, patronage, and review! Thanks from the whole Texas Tree Surgeons crew!
Eli Daughetee
1 week ago
Happy with the tree trimming, not happy with the cleanup. I had 5 mature oak trees trimmed. I spent a solid hour the next day cleaning up all the sticks and green leaf debris left all over the place. They blew off the walkways, but just blew the debris up against my house and behind my AC unit. The tees look much better and the overall price was reasonable, but the cleanup needs improvement. The arborist and lead tree tech, however, were both very professional and knowledgeable.
Response from the owner:We are sorry to see you did not have a top-notch experience with clean up post trimming. We will reach out to our foremen and do an internal review on clean up procedures with our team because this is not a reflection of quality that we uphold at Texas Tree Surgeons. We are glad that you were satisfied with the professionalism and knowledge of your arborist, and lead tree tech. Thank you for bringing this to our attention.
Rebecca Nolen
1 week ago
I have an enormous 60+ year old mulberry, and Texas Tree Surgeons saved it when its trunk started splitting in half. By bracing it with a rod and strategically placed cables back in 2019, I've been able to enjoy it for 7 more years than I expected... and counting.
Response from the owner:That is such great news! We are so happy to hear the interventions we put in place are working and we look forward to providing care to your mulberry tree well into the future. We ❤️🌳 and happy customers!
Hylton Jonas
1 week ago
Fair pricing, arrived on time and did good job. Professional employees
Response from the owner:Thanks so much for sharing your experience! We are thrilled that you had a great experience and that you can depend on us for fair priced and honest tree care. We look forward to assisting you again in the future. We ❤️🌳 and happy customers!
Pat Krapf
2 weeks ago
Always topnotch service. Repeat customer.
Response from the owner:Thanks so much for trusting us to care for your trees. Being able to see and follow a tree over time gives us the opportunity to care for them best. We appreciate your continued support, patronage, and review. We ❤️🌳 and happy customers.
Nancy sinclair
2 weeks ago
Have been using for years. Always do a great job!
Response from the owner:Thank you for the kind words, and for being a loyal customer. We ❤️🌳 and happy customers!
London Expat
2 weeks ago
Had a great service performed on my mature red oak, live oak and pecan tree. Crew was in and in within an hour. Arborist Sage was responsive, knowledgeable and courteous. Price was reasonable and I am very satisfied.
Response from the owner:We are so glad you were satisfied with our quick service. Sage is a great knowledgable arborist who is passionate about trees while our crews are professional and fast. Thank you for taking the time to leave us a review. We ❤️🌳 and happy customers!
Rebecca Brown
2 weeks ago
Very professional crew. Our trees are really a valuable asset to the property and Texas Trees did a really nice job trimming and pruning Thank you !
Response from the owner:Thanks for taking the time to share your feedback! Our goal is to always leave trees looking naturally beautiful and structurally strong. We look forward to assisting you again in the future. We ❤️🌳 and happy customers!
Eric Hetherington
2 weeks ago
Very courteous folks who are always great at providing communication around the work to do.
Response from the owner:We take pride in being able to offer professional tree services at a fair price. Thanks for taking the time to share your feedback! We ❤️🌳 and happy customers!
Mimi Moran
2 weeks ago
This is my go-to company for trees. Emily is an excellent arborist and the team is very knowledgeable. They work effectively and clean up any debris. They were recommended by a Lakewood neighbor and I highly recommended them to you!
Response from the owner:Word of mouth is the best referral. Thank you! Emily s a great arborist and is passionate about trees. We appreciate your continued support, patronage, and review. We ❤️🌳 and happy customers.
Forrest Hancock
2 weeks ago
I appreciated the quick response and good quality of work in removing a broken branch and trimming the tree. They communicated with me about each step of the process - evaluating the problem, scheduling the repair & removal, and notifying me when they arrived to do the work and when they were finished. It was a pleasure working with everyone - friendly, easy, and efficient! Thank you so much!
Response from the owner:We are thrilled that you had a great experience with our entire team from quick response to quality work. Thanks so much for sharing your experience. We ❤️🌳 and happy customers!
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Tree Services in and around the Dallas-Fort Worth Metroplex.

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